Return Policy
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General: Our goal is that you are satisfied with your purchase. If you are not satisfied with an item you have bought from us, you can return it according to the following conditions.
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Return period: You have the right to cancel the contract and return the goods within 14 days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last item.
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Return Policy: Items returned must be unused, undamaged and in their original packaging. Item labels or labels may not be removed.
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Return procedure If you wish to withdraw from the contract, please inform us by means of a clear statement (e.g. a letter sent by post or e-mail) about your contract to withdraw from this contract. Please send the goods back to us as soon as possible, but at the latest within 14 days after notification of your cancellation.
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Refund: Once we have received and inspected your return, we will process the refund. Refunds will be made in the same way that you purchased the original payment, unless you have expressly agreed otherwise.
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Return costs: Unless otherwise agreed, you bear the direct costs of returning the goods.
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Damaged or Faulty Items If you have received a damaged or faulty item, please contact us immediately. In such cases, we will of course assume the return costs.